Tuesday, November 1, 2011

Error While Resuming Suspended VM Guest; VMWare Workstation Unrecoverable Error: (vmx) Exception 0xc0000006 (disk error while paging) has Occurred.

Sponsored Links

Issue Description: VMWare virtual machine is throwing error while resuming suspended virtual machine. This is basically related to disc error occurred while paging. A log file can be found at Virtual Machine location with the name ‘vmware.log’.

Here is the screenshot of the error message:


Log file is located at ‘H:\winsrv2\vmware.log’ . Below are the excerpts from log file:

2011-11-01T10:57:25.034+05:30| vmx| I120: backtrace[12] frame 0x0021fd60 IP 0x13f1634e7 params 0 0 0 0 ??? [C:\Program Files (x86)\VMware\VMware Workstation\x64\vmware-vmx.exe base 0x13f160000 0x0001:0x000024e7]
2011-11-01T10:57:25.034+05:30| vmx| I120: backtrace[13] frame 0x0021fe10 IP 0x13f1611de params 0 0 0 0 ??? [C:\Program Files (x86)\VMware\VMware Workstation\x64\vmware-vmx.exe base 0x13f160000 0x0001:0x000001de]
2011-11-01T10:57:25.040+05:30| vmx| I120: backtrace[14] frame 0x0021fe18 IP 0x7770f33d params 0 0 0 0 BaseThreadInitThunk + 0x000d [C:\Windows\system32\kernel32.dll base 0x776f0000 0x0001:0x0001e33d]
2011-11-01T10:57:25.049+05:30| vmx| I120: backtrace[15] frame 0x0021fe48 IP 0x77bf2cc1 params 0 0 0 0x77789280 RtlUserThreadStart + 0x0021 [C:\Windows\SYSTEM32\ntdll.dll base 0x77bc0000 0x0001:0x00031cc1]
2011-11-01T10:57:25.049+05:30| vmx| I120: Warning: the system was unable to load a page of memory; this can be caused by network problems or a failing hard disk drive.
2011-11-01T10:57:25.049+05:30| vmx| I120:
2011-11-01T10:57:25.049+05:30| vmx| I120: Msg_Post: Error
2011-11-01T10:57:25.049+05:30| vmx| I120: [msg.log.error.unrecoverable] VMware Workstation unrecoverable error: (vmx)
2011-11-01T10:57:25.049+05:30| vmx| I120+ Exception 0xc0000006 (disk error while paging) has occurred.
2011-11-01T10:57:25.049+05:30| vmx| I120: [msg.panic.haveLog] A log file is available in "H:\WinSrv2\vmware.log". 
2011-11-01T10:57:25.049+05:30| vmx| I120: [msg.panic.haveCore] A core file is available in "H:\WinSrv2\vmware-vmx-6940.dmp". 
2011-11-01T10:57:25.049+05:30| vmx| I120: [msg.panic.requestSupport.withLogAndCore] You can request support and include the contents of the log file and the core file. 
2011-11-01T10:57:25.049+05:30| vmx| I120: [msg.panic.requestSupport.vmSupport.windowsOrLinux]
2011-11-01T10:57:25.049+05:30| vmx| I120+ To collect data to submit to VMware support, choose "Collect Support Data" from the Help menu.
2011-11-01T10:57:25.049+05:30| vmx| I120+ You can also run the "vm-support" script in the Workstation folder directly.
2011-11-01T10:57:25.049+05:30| vmx| I120: [msg.panic.response] We will respond on the basis of your support entitlement.
2011-11-01T10:57:25.049+05:30| vmx| I120: ----------------------------------------

Solution: This is an unrecoverable error. Once you suspend a virtual machine, there won’t be an option to shut down or restart the machine. Resuming is the only possible option.
But you can discard the Virtual Machine state by deleting or renaming the *.vmss file - this is the virtual equivalent of a power-outage in a real machine. You can find out location of vmss file from the VMWare guest file location.  For example:
H:\winsrv2\ Windows Server 2003 Enterprise Edition-ca6f1a7e.vmss

Delete the file as seen in the below screenshot:


Now try to boot up the virtual machine. But you will not be able to resume from the suspended state, hence you will lose all the open data and applications.

blog comments powered by Disqus
Related Posts Plugin for WordPress, Blogger...